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Aug 18 2014

Meet Our Team Monday: Amyr, Purchasing & Business Development Expert

Meet Our Team - Amyr

Meet Amyr:

Starting out as our customer care manager, Amyr has taken on the responsibilities of an entire purchasing and inventory control department. We can say for sure that he is the one you want around when your vacuum breaks down.

What is your favorite thing to do on your free time?

​I enjoy making vision boards, going to the beach, laying on the grass watching the clouds and watching history documentaries.

What is the #1 most played song on your iPod?

Bang Bang – Jessie J, Ariana Grande, and Nicki Minaj

If you could choose anyone, who would you pick as your mentor?

My choice would have to be ​​Iyanla Vanzant. I feel she inspires me to do my own soul searching versus leaving my teachings in the hands of others.

What is a vacuum maintenance tip that you are guilty of forgetting to do?

Cleaning the hair and strings from the brush roller.

What cleaning task do you absolutely hate doing?
Cleaning walls.
What do you like most about working at Crucial Vacuum?
The fun, vibrant, energetic work environment ​and family like team of co-workers that surround me. How our boss sees the potentials in us to entrust us with taking on new tasks and avenues we’ve never ventured into. Stepping outside of normal and outdated websites for vacuum parts and providing the customers with an enjoyable ​​way of purchasing cleaning items.
Aug 11 2014

Meet Our Team Monday: Cindy, Marketing & Business Development Undertaker

Meet Our Team - CindyMeet Cindy:

Our team is known to wear a lot of hats. After being promoted to the marketing and business development position, Cindy has taken on the challenge of restructuring and further developing the marketing aspect for Crucial Vacuum.

What song are you currently listening to?

I’m currently listening to Sam Smith’s entire album on loop.

If you could have any type of superpower, what would it be?

I used to want the power of telepathy but after watching True Blood, I could see how that would get annoying so I would want the power of telekinesis!

What is one item that you could not live without?

Coffee! I drink several cups every day. It’s both tasty and helps me power through the day.

What is your favorite day to clean?

I always clean on Sundays. It’s a pattern that I was brought up on as a family chore day.

What is your favorite clean hack?

I have a dog at home and so to get rid of any smells, I sprinkle baking soda on my carpet before vacuuming.

What is one thing that you did not know before working at Crucial Vacuum?

I honestly didn’t know I had to change my roller or filters. The photos used for dirty filter are sadly of my dirty replaced parts.

Aug 4 2014

Meet Our Team Monday: Alejandra, Customer Care Extraordinaire

Meet Our Team - Alejandra

Meet Alejandra a.k.a. Allie:

Born and raised in Puerto Rico, Allie started at Crucial Vacuum in June and has already grown beyond her role. As our incredible multi-tasking customer care and marketing associate, Allie deserves the spotlight.

1. What was your favorite food when you were a child?

Spaghetti with meat sauce! I remember asking for seconds at my school’s cafeteria ONLY on spaghetti day! And now, it is one of my daughter’s favorite foods and it is still mine. I have to have it at least once a week. It is such a great comfort food!

2. What is the top played song on your iPod?

It all depends on my mood. But I have to say (after checking my iPod because I have no idea) my entire folder of BitterSweet songs. I just love them! They relax me at times but pump me up at others!

3. What chore do you hate doing and why?

Ironing! I am TERRIBLE at it! I can take an entire morning to iron a shirt and it still ends up wrinkly.

4. If you could meet anyone living or dead, who would you meet?

This is a tough one. It’s between Frank Sinatra or the Dalai Lama. I LOVE Frank Sinatra but I admire the Dalai Lama so much. I would love to learn from his life experiences and philosophies.

5. If you were reincarnated as a vacuum, what kind would you be?

I would definitely be a multi-tasking vacuum cleaner. One that is as versatile as they come so probably an upright vacuum with a lot of suction and lots of attachment tools. I am very strict and OCD at home when it comes to cleanliness.

6. What is one thing that you didn’t know before working at Crucial Vacuum?

I did not know that my vacuum had filters that needed periodical changes. I almost had a heart attack when I got called into my first interview, went into Crucial Vacuum’s website and saw all these filters. I had never changed the filter in our vacuum even though I vacuum daily.

Jul 29 2014

Top Vacuum Troubleshooting Maintenance Tips

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To keep your vacuum running smoothly and elongate it’s lifespan, all vacuum cleaners need maintenance and service. However there are a lot of servicing that can be done yourself as long as you know what parts you need and what is wrong with the machine. We asked our customer care team to find out questions customers call about that can be quickly fixed.

Loss of Suction:

Vacuum cleaners use their suction to clean your floors. If you see residue still left after you vacuum, your vacuum probably is loosing suction somewhere.

  • Clean or Replace Your Filter: The air starts at your motor and goes through your filter to suction up dust and debris. However if your vacuum’s filter is too dirty, no matter how powerful the motor is, your vacuum will not be able to pick up anything. If your filter is washable, it should be cleaned every 2-4 weeks. Be sure to look through your manual to see how many filters your vacuum requires. Most vacuums have two or more filters to ensure maximum suction.
  • Check Your Brushroll: Also called a roller brush, or agitator. The brushroll helps your vacuum pick up the bigger residue such as hair. However if this is clogged or over piled, the debris won’t be able to get past the brushroll. The brushroll also helps maintain constant contact between the floor and vacuum cleaner head to create maximum suction. Check to see if your brushroll adjustor is working as well.
  • Check Your Hose: For upright vacuums, it’s called a floor nozzle hose. Check the hose that connects your vacuum cleaner head or attachment to the body or canister. If there is a tear, or something clogging the hose, either replace or unclog the hose. The easiest way to check for a clog, especially with a long hose is the toss a penny down one side. If the penny exits the other side, it is not clogged however if the penny is stuck inside, please out the clog.

Brushroll Won’t Spin/Clean:

If your brushroll/roller brush/agitator won’t spin, most likely your seeing that larger residue left after your vacuum. You can also check but turning your vacuum upside down and running the vacuum.

  • Clean or Change Your Brushroll: Your brushroll is only meant to last one year. Over time, the bristles and the end caps will wear. Eventually the brushroll won’t provide an effective clean. However if your brushroll is new, your brushroll probably needs a good cleaning. Hair tends to get into the end caps causing the brushroll to clog and run slow or not at all. Don’t try to force your brushroll to run as you’ll damage your motor. Read your manual to remove your brushroll and remove any obstructions.
  • Your Belt is Worn/Broken: Your brushroll is connected  to the motor by a belt. Using tension and the motor, the belt turns your brushroll to provide an effective clean. However over time, your belt will stretch and lose the tension needed or break. Belts should be changed every 6-12 months depending on use.
  • Motor is Broken: Your brushroll spins thanks to your belt and the motor. Unfortunately it is possible to break your motor. Contact your manufacturer to see if the motor is covered under a warranty and to find the part number.

Vacuum Won’t Move:

Your vacuum should move forward easily almost as if it is driving itself. However if your vacuum doesn’t, there may be a couple of things wrong.

  • Brushroll is Dirty/Needs Replacing: If your brushroll is dirty, it isn’t able to function properly by turning. As your brushroll mainly guides your vacuum to move, check your brushroll to see if it is able to turn properly. Brushrolls should be changed every year as the bristles wear. If your bristles are overworn, they will loose their structure and ability to guide your vacuum.
  • Too Much Suction: Too much suction isn’t a good thing. If you vacuum isn’t able to move forward, your vacuum may be on the wrong setting for your floors. Check your manual to find the correct setting.
  • Wheel Are Stuck: Hair and other stringy residue can be a vacuum’s worst enemy. Check your tires to find the obstruction that is preventing it from moving.

I Smell Burning:

This most likely has to do with your brushroll. If your brushroll isn’t able to move round, the motor is overworking causing that burning smell. Immediately stop running your vacuum and check your brushroll by using the steps provided previously.

 

Have additional maintenance questions? The Crucial Vacuum Team is happy to help! Call us at 877.750.9239 or e-mail us!

Jul 29 2014

Find the Best Vacuum Cleaner For Your Needs!

Crucial Swirl

Finding the best vacuum cleaner is difficult in our overly advertised world.

One company is showing a sleek new look while the other is stating how lightweight their vacuum is. Of course every vacuum cleaner company states that they have the best suction using their “technology” however the real proof is in the actual breakdown of how it functions. Every company can say their vacuum is the best compared to the rest, but before you spend your hard earned money, is the vacuum you are looking into ideal for your home?

Finding A Vacuum - Crucial Vacuum

Many factors should impact your decision when choosing the perfect vacuum.

The first is the type of floors you have. The second includes any additional environmental factors, such as pets, or noise. The final factor is the price range you are comfortable spending. You may be surprise, or maybe not, that although we don’t sell vacuum cleaner units, we get this question often. We’ve compiled an unbiased list of vacuum cleaners. The struggle of choosing a vacuum cleaner is a thing of the past!

Best Vacuum Cleaner Overall:

Top Pick: The Dyson DC65 is sleek in design and lives up to the hype that follows the Dyson name. The Dyson DC65 self-adjusts from carpet to hardwood using an active base-plate. It automatically raises and lowers to maintain constant suction with the floor. Then the redesigned brushroll with shorter and stiffer bristles allow for a deeper carpet clean. At the retail price of $599.99, it’s a purchase not to be taken lightly, however the DC65 has earned the reputation to be the best overall vacuum cleaner.
Best Value: The Shark Navigator Lift-Away Professional Upright NV370 at $199.99 is a great value for it’s price. The Shark Navigator uses it’s guaranteed “Never Loses Suction” technology fueled by a high speed dust cup design and HEPA filter. By spinning air at a high speed in the extra large dust cup, it keeps the debris away from the filter, thus maintaining constant suction. In addition with the dust away hard floor attachment, the Shark NV370 is a great, cost efficient overall vacuum cleaner.

Best Vacuum For Hardwood Floors:

Top Pick: The Miele S2121 is ideal for hardwood floors with its six-stage suction power and its bare floor attachment. Although it is a canister vacuum, the S2121 comes with a telescopic stainless steel wand for a 29.5 feet radius clean. Miele’s reputation for manufacturing superior vacuum cleaners continues with this lower priced, light weight option.
Best Value: Hoover Linx BH50010 at $159 is a affordable and lightweight option for hardwood floors. With Hoover’s signature Windtunnel technology and cordless mobility, the Hoover Linx is a great solution to pet hair and those tough stairs. Plus to add even more value, the Linx is bagless with an easy to remove dust cup canister.

Best Vacuum For Carpets:

Top Pick: The Dyson DC41 is not only comes with Dyson’s patented and coveted technology but comes in several colors to fit your personality and decor. This vacuum isn’t one that you’ll want to stick in the closet. The DC41 captures allergens down to 0.5 microns in size with it’s cyclone technology. Then the bagless dirt bin is easily emptied with a push of the button to ensure debris ends up in the trash and not on your hands.
Best Value: The Shark Navigator Lift-Away Professional Upright NV356E has been stirring quite a storm in the vacuum industry for it’s value. It’s never lose suction technology has proven to be justified. This Navigator provides a powerful suction to pick up dust, and debris, especially pet hair. And at $179.99 it’s worth it!

Best Quiet Vacuum:

Top Pick: The Miele S8390 proves that a louder vacuum does not mean more power. With it’s six stage suction technology to provide the correct level of power and it’s fix level heigh adjustment, the Miele S8 provides the most quiet and effective clean.
Best Value: The Shark Rotator Lift-Away Professional Upright NV502 is advertised as lightweight and ultra-quiet and it proves accurate. With it’s never lose suction technology, it sucks up dirt and pet hair so easily you’ll have to empty the dust cup twice.

Best Vacuum For Pets:

Top Pick: The Dyson DC65 features powerful suction with a self-adjusting cleaner head to ensure no gap between the cleaner head and it’s surface. Pet hair and debris is picked up using Dyson’s cyclone technology and redesigned shorter and stiffer brush bar.
Best Value: The Hoover T-Series Windtunnel Pet Rewind Bagless Upright Vacuum, UH70210 is an affordable vacuum at $129.00. Featuring a 5 position carpet adjustment, it can easily adjust to match your floor level. It picks up dust and pet hair with ease and included is a upholstery tool to pull stubborn pet hair from your furniture.