First, we’d like to thank everyone for all the feedback we’ve received. It’s actually through feedback from customers that we have decided to create what we believe is the easiest and free return process in our industry. At CrucialVacuum.com, we want our customers to experience delight – with the very best selection, with free shipping now both ways, along with customer service that’s above and beyond what you would typically find at any retail store anywhere.
The truth is, we want you to love what you ordered and we are confident that our products and service will help you live a healthier life! But, if for whatever reason you are not 100% satisfied with your purchase, you can return your order for a full 100% refund with pre-paid postage on the house! We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return shipping. You heard it right folks – We at Crucial Vacuum just implemented our updated FREE & EASY return policy.
Here’s the bottom line for our returns – It’s just as clear and transparent as our shipping price, which is free! Returns must be unused, in the state you received them, in the original packaging and within 30 days of your order date. That’s all! It’s free and the return can be made right through our website.
So if for whatever reason you’re not happy with your purchase, just go through our easy self-service return process here to print out a free return label.
We want our return policy to make purchasing online a painless process – bingo, bango, bongo.