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Archives: Crucial News

Jan 4 2013

It’s The Small Things That Make a Big Difference

It has been almost a month since the Sandy Hook Elementary School shooting. The school, the town of Newton, CT and the nation is still recovering from the devastation and heartbreak.

When any tragedy happens it’s sad, but this one we felt very close to our hearts given that it happened at a elementary school. For us at Crucial Vacuum, it was a difficult day but our business had to carry on. While we were picking and packing orders and doing what we do to WOW our customers, we came across an order for Pam, a resident of Newtown, CT. Abdul, our warehouse manager said “I would like to write Pam a caring message regarding what happened in her town.” I liked the way Abdul was thinking and gave him the OK to do it!

Abdul wrote Pam the following:

“Our prayers and thoughts go out to you guys” All of the warehouse employees signed it and off the 25-pack of Crucial Vacuum Miele Vacuum Cleaner bags went.

Then yesterday, we received an email from Pam. She wrote:

Thank-You-Letter-Crucial-Vacuum

This is why we strive to make our customers happy. It’s the small things that make a big difference.

Again, our hearts go out to those still struggling through the aftermath —may all beings be free from suffering

May 30 2012

Crucial Vacuum Announces Free Shipping AND Free Returns – Bingo, Bango, Bongo!

First, we’d like to thank everyone for all the feedback we’ve received. It’s actually through feedback from customers that we have decided to create what we believe is the easiest and free return process in our industry. At CrucialVacuum.com, we want our customers to experience delight – with the very best selection, with free shipping now both ways, along with customer service that’s above and beyond what you would typically find at any retail store anywhere.

The truth is, we want you to love what you ordered and we are confident that our products and service will help you live a healthier life! But, if for whatever reason you are not 100% satisfied with your purchase, you can return your order for a full 100% refund with pre-paid postage on the house! We believe that in order to have the best possible online shopping experience, our customers should not have to pay for return shipping. You heard it right folks – We at Crucial Vacuum just implemented our updated FREE & EASY return policy.

 

Here’s the bottom line for our returns – It’s just as clear and transparent as our shipping price, which is free! Returns must be unused, in the state you received them, in the original packaging and within 30 days of your order date. That’s all! It’s free and the return can be made right through our website.

So if for whatever reason you’re not happy with your purchase, just go through our easy self-service return process here to print out a free return label.

We want our return policy to make purchasing online a painless process – bingo, bango, bongo.

Feb 2 2012

We Passed! Crucial Vacuum’s Filters Were Put to The Test

Recently, Crucial Vacuum sent some of our fabulous reusable vacuum filters to the folks over at Vacuum Wizard. We wanted them to see just how our handy washable filters stack up against the competition.

They put our replaceable filters through a series of tests and compared their performance to some typical manufacturers replacement filters. We must say, we are very pleased with the results.

Vacuum Wizard tested the original performance of both filters and then tested our washable filters again after they were washed. They found that our reusable filter worked just as well as Eureka’s disposable filter. Of course, we already knew it would, but we are glad they noticed.

Vacuum Wizard also found that our filters were easy to wash and reuse and that they worked just as well the second, third, and fourth time around. We are so proud!

One more major perk that the test revealed about our filters? They save you money! Who doesn’t like saving money? In fact, the reviewer estimated a savings of about $13 in 6 months. Those savings could add up quickly!

We love that Vacum Wizard liked our filters and appreciate the feedback. Thanks guys!

We always love getting feedback from our customers, too.

In case you were wondering, Continue reading »

Dec 23 2011

And the Winner is… Vapamore Named “Consumers Digest Best Buy”

Crucial Vacuum has exciting news! While we already knew that Vapamore products were the very best steam cleaners around (why else would we offer them to our beloved customers?), we now have some pretty solid proof to back us up.

We are happy to announce that the Vapamore MR-100 Primo Steam Cleaner has been named the “Consumers Digest Best Buy” for a canister style steam cleaner. After a year of comparisons and testing, Consumers Digest names its picks for the best buys in its upcoming February issue, on stands in mid-January.

Steam cleaning has become increasingly popular in recent years. It seems that every manufacturers is producing its own version of the “best” steam cleaner to tackle those dirty floors and counters. As a matter of fact, Consumers Digest reports that there are now 24 different manufacturers making steam-cleaning products.

With products ranging in prices from $40-$500 or more, all claiming to be the best, shopping for the perfect steam cleaner can be overwhelming. But Consumers Digest looked at them all and talked to the experts to find out once and for all which steam cleaner deserves to be called the best buy.

The results are in and according to Consumers Digest our friends at Vapamore have the canister category in the bag. Consumers Digest had great things to say about the MR-100 Primo.

“No other canister has a better warranty than the MR-100 Primo has. It’s also the least expensive model that has a stainless steel boiler tank, which means that it’s less likely to corrode than are the aluminum boiler tanks that are used in less expensive models. And no other model that costs less than $300 has a longer cleaning time (50-60 minutes) than this model has.”

It’s true. The MR-100 Primo comes with a lifetime boiler tank and labor warranty and a 1-year warranty on parts. It also comes with a ton of great features and attachments for all your steam cleaning needs.

Vapamore listened to the customer and built this steam cleaner from the ground up. We knew they got it right, and now they are finally getting the recognition they deserve. Congratulations to our favorite steam cleaner!

Oct 25 2011

There’s No Place Like Home: Consider Your Home’s Indoor Air Quality This Winter

Let’s face it, summer is long gone, fall is whizzing by, and winter is just around the corner. Winter means colder temperatures, shorter days, family time, and holidays. It’s not all bad!

The delicious aromas of holiday dinners fill the air as families gather to spend time together indoors. But that’s not all that’s in the air. If you haven’t changed your vacuum’s filter lately, there may be hundreds of harmful allergens and pollutants floating around in your house.

Did you know that the air in your own home could be affecting your overall health? Your home is supposed to be your safe place. But if you and your loved ones aren’t breathing clean air, your safe place can make you sick.

Maintaining good clean air indoors is crucial, especially during the winter when windows are closed and almost all of your time is spent indoors. Even if you vacuum regularly, you could still be surrounded by dust and other allergens in your home.

Vacuum filters are made to trap dust, mold, pollen, and other indoor air pollutants. If you or your loved ones have allergies or asthma, those pollutants can make those conditions even worse.

If the filter on your vacuum is old, than vacuuming does nothing more than throw the dirt and dust back into the air that you breathe. That light dust that you see on your blinds when you open your windows? It’s just dust that has escaped your vacuum. You can try vacuuming again but until you replace your filter you will just keep recycling that dust. It’s a never-ending cycle!

But Crucial Vacuum has good news! All you have to do is replace your vacuum’s filter. The filter does it’s job (traps dust and allergens) and you can get back to staying warm and enjoying your time at home while breathing clean safe air. Honestly, it’s that easy .

Need another reason to replace your filter? Consider this: As your vacuum’s filter becomes dirty, it becomes harder for the vacuum to pull air through which causes the unit to wear out faster. Replacing your filter is an inexpensive and easy way to ensure clean air and keep your vacuum running right.

Compare the price of a replacement filter to the cost of having your vacuum serviced or replaced due to wear and tear and you will see that replacing your filter is the way to go. Whether your vacuum is a Dyson, Hoover, Eureka, Dirt Devil, Bissell, or other top brands, we have the filters you need. Your vacuum and your lungs will thank you for it!